IBM Support Assistant User Guide
Search Component
How do I use it?
Getting Started
To start a search, type a search word or phrase in the search box, and click on search options to enter a few
basic options. You need to select a search location. If you selected the IBM Software Support Documents location,
you also need to select a product.
Search locations
Each search location can bring you a different type of useful information.
- IBM Software Support Documents: brief technical notes, references to long documents and downloads, and information about software bugs
- IBM Newsgroups: postings on various news servers
- IBM developerWorks: references to technical articles
- Local Product Help: relevant topics from the WebSphere help system
- Google Web Search: assorted links from the Internet.
Using the Search Options
Search options are provided to help you narrow the scope of your search. The search location you choose determines
what search options are available. For example, if you select Google Web Search or Local Product Help, options are
not needed. The IBM developerWorks and IBM Newsgroups locations both let you narrow your search to a specific group
of products.
The IBM Software Support Documents location offers the most options. You can select specific types of documents,
and you can select specific products and versions.
Navigating the Search Results
The Search Component tells you how many documents it found for each search location you selected. Depending on how the
documents are organized, it may also list results by document category. When you click on a link on the left side
of the page, the Search component shows you a summary of search documents on the right side. Click on a document
title to see the entire document.